Adding a Device

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Add a DeviceAdding a device to your RedEye configuration is simple. You need to provide the following information

  1. The manufacturer (brand) of the device
  2. The device type (TV, DVD player, A/V receiver, etc)
  3. The name that you would like to use to refer to the device in the RedEye app

Also, when adding devices to a RedEye Pro you will need to specify

  1. The port to which the device is attached


Tap on the Manufacturer row to choose a manufacturer from the RedEye system’s list of known manufacturers. You can scroll quickly through the list or jump to a particular spot by using the alphabetical index on the right edge of the screen, just as in the iPhone’s built-in Contacts application. When you find the appropriate manufacturer, tap on it to select and then tap the Save button to return to the Add a Device screen.

Adding a ManufacturerIf you do not see the manufacturer of your device in the list, you can Add a Manufacturer by tapping on the plus button in the lower-left corner of the screen. Doing so presents you with a box into which you can type the new manufacturer name. Enter the name and tap Save. Please note that our database will not contain infrared control codes for manufacturers not already in the manufacturer list.

Device Type

Tap on the Device Type row to identify the kind of device you are adding to your RedEye configuration. The RedEye app will use this information to locate infrared control codes in our online database. If you do not see the appropriate device type in the list you can choose Other, but we will not be able to provide any infrared control codes for download.


This row is visible when configuring a RedEye or RedEye Pro. Tap to select from a list of available ports.

On a RedEye dock, there are two choices: Infrared, and “Add New IP Port.” If you are adding an IP device, please choose the latter option.

For RedEye Pro, you have a number of other choices – Infrared ports I1 through I8 (which can also be used as contact sensor inputs), Relay ports R1 through R4, and Serial ports S1 and S2. With the exception of IP ports, once you have added a device to a port you can easily switch to another port of the same type (for example, you can move a device from infrared port I1 to infrared port I2). You cannot switch to a port of a different type (in other words, you cannot switch from infrared port I1 to serial port S1), because the two different modes of communication (in this case infrared and serial) are not compatible.

Name and Description

You must provide a Display Name, which we will use to identify the new device throughout the RedEye app. Model Name is optional, but in some cases can help us find better matches within our control code database. Description is also optional, and is a short line that appears below the Display Name in the application.

Database Unavailable (no Internet connection)Downloading Control Codes

We back the RedEye system with a database that contains infrared control codes for thousands of devices. In order to access this database, your RedEye base station must be on a network that connects to the Internet (you can read more about RedEye networking here). If you cannot connect to the Internet you can still add a device, but you will need to use the RedEye’s “learning” function to create commands for the device.

You may find that the online code database does not have any codes for the particular manufacturer and device type that you specified. In this case you may want to try again with a different manufacturer (for example, the manufacturer of your Comcast cable box may actually be Motorola), or if you know of a source of device codes online you can contact us to see if we can load the codes into our database. Of course you can also proceed without downloading codes and then add commands manually using the learning function.

Codeset PreviewWhen the RedEye system finds results for your device in the database, it presents you with a list of matching codes. The list is sorted with the most popular codes at the top. Each row includes a codeset number, which can be useful in finding a particular codeset, such as when directed there by our technical support team.

Tap on a codeset row to view a preview of that codeset. Typically each preview contains 3-4 test commands and a listing of all other commands in the set to help you determine whether it is the best match for your equipment. When testing power on commands, we recommend waiting a few seconds before moving on to the next test command to allow for your equipment to respond appropriately.

It is not practical to test codesets for RS-232 or IP devices prior to downloading. As a result, you will see display notes in place of the test buttons. These notes explain which devices are compatible with the particular codeset, and may provide other necessary configuration details.

Once you have found a codeset that works you can tap the Save button at the upper-right corner of the screen. RedEye will then proceed to download the codes and create your device.

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