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Adding a device to your RedEye configuration is simple. You need to provide the following information
- The manufacturer (brand) of the device
- The device type (TV, DVD player, A/V receiver, etc)
- The name that you would like to use to refer to the device in the RedEye app
Manufacturer
Tap on the Manufacturer row to choose a manufacturer from the RedEye system’s list of known manufacturers. You can scroll quickly through the list or jump to a particular spot by using the alphabetical index on the right edge of the screen, just as in the iPhone’s built-in Contacts application. When you find the appropriate manufacturer, tap on it to select and then tap the Save button to return to the Add a Device screen.
If you do not see the manufacturer of your device in the list, you can Add a Manufacturer by tapping on the plus button in the lower-left corner of the screen. Doing so presents you with a box into which you can type the new manufacturer name. Enter the name and tap Save. Please note that our database will not contain infrared control codes for manufacturers not already in the manufacturer list.
Device Type
Tap on the Device Type row to identify the kind of device you are adding to your RedEye configuration. The RedEye app will use this information to locate infrared control codes in our online database. If you do not see the appropriate device type in the list you can choose Other, but we will not be able to provide any infrared control codes for download.
Name and Description
You must provide a Display Name, which we will use to identify the new device throughout the RedEye app. Model Name is optional, but in some cases can help us find better matches within our control code database. Description is also optional, and is a short line that appears below the Display Name in the application.
Downloading Infrared Control Codes
We back the RedEye system with a database that contains infrared control codes for thousands of devices. In order to access this database, your RedEye base station must be on a network that connects to the Internet (you can read more about RedEye networking here). If you cannot connect to the Internet you can still add a device, but you will need to use the RedEye’s “learning” function to create commands for the device.
You may find that the online code database does not have any codes for the particular manufacturer and device type that you specified. In this case you may want to try again with a different manufacturer (for example, the manufacturer of your Comcast cable box may actually be Motorola), or if you know of a source of device codes online you can contact us to see if we can load the codes into our database. Of course you can also proceed without downloading codes and then add commands manually using the learning function.
When the RedEye system finds codes in the database, it will automatically download a sample code from each set of possible matches and present them to you in a list. When you select a row from the list, the RedEye base station will test the signal. Once you have found a set that works with your device, ensure that the appropriate row is checked and then tap on the Save button to download and install the rest of the codes. It can take a minute or two for this process to finish.
If none of the codes work, you can deselect the currently selected row by tapping on it again; then when you hit Save the RedEye will skip the download step and bring you to the Device Setup page where you can add commands manually.